- ISVapes Privacy Policy -

We value your privacy highly; please read our privacy policy carefully. If you have any objections, please contact us.

Terms & Conditions

ISVAPES E-Commerce Co., Ltd.Privacy Policy

ISVAPES E-Commerce Co., Ltd.Privacy Policy isvapes.com (our “Website”) is operated by ISVAPES E-Commerce Co., Ltd., a Shenzhen corporation (“ISVAPES,””we,””us” or “our”). IESVAPES wants to make your online experience pleasant, convenient and safe. “Personal information” is information about an identifiable individual, which includes name, address, e-mail address, telephone number and other information that is identifiable to you, as more particularly defined by privacy legislation.

By using our Website, by providing us with your personal information, in our promotions and in other ways when you interact with us, you signify your agreement and acceptance to the conditions stated in this Privacy Policy and our Terms of Use. This Privacy Policy does not apply to information provided to us in connection with employment opportunities.

What Kind of Information Does ISVAPES Collect?

ISVAPES collects the personal information you provide us in connection with your registration or application with us, opening of an account with us or enrollment in one of our services, creation of an online account with us, purchasing from us through the Website, subsequent use of the Website, participation in our surveys or other promotions, or provision to us of feedback or submissions. Such information may include your name, email address, telephone number, and details about your equipment, systems, software and experience.

We also collect and maintain records and history about customers’ preferences and account activity, including your uptime, downtime, and history of systems and servers. Additionally, we may collect information from consumer reporting agencies to verify you identity, creditworthiness, and/or financial needs.

How Does ISVAPES Use My Information?

When we collect information from you, such information may be used for one or more of the following reasons:
  1. to process and complete any order or purchase transaction
  2. to identify your preferences so that we can notify you of new or additional products, services and promotions that might be of interest to you
  3. to improve product offerings and customer service
  4. to notify you about new services, features, promotions and special offers that ISVAPES thinks you will find valuable
  5. to respond to your inquiries *to administer your participation in promotions, contests and sweepstakes in which you have chosen to participate
  6. to measure the advertising effectiveness of our online and other advertisements and offers
  7. to customize the advertising and services you see *to conduct research
  8. to help us understand the Website activity and improve your use of the Website *to collect aggregated site-visitation statistics
  9. to help us prevent fraud and minimize credit risk In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also combine the information we collect with other public demographic information. On rare occasions, we may also be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court or agency orders, or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce our Website Terms of Use or this Privacy Policy.

How Does ISVAPES Use “Cookies”?

We and some of our third-party service providers use “cookies.” A “cookie” is a small text file written by an Internet server to a website user’s browser where information is exchanged between them, and which is stored on a computer’s hard drive to allow us to recognize and track users on the Website to assist us in providing our customers with a productive online experience. Cookies enable us to store information about your use of the Website, such as the areas you visit and the length of your stay.

Most browsers are initially set up to accept cookies and can be reset by using the ‘Help’ portion of the toolbar to refuse all cookies or indicate when a cookie is being sent. Should you choose to disable any cookies associated with the Website, you will not be able to take full advantage of all the Website’s features, but you should be able to navigate the Website without difficulty.

Does ISVAPES Share My Information With Third Parties?

We may share certain personal information we collect about you with third parties who perform services for us or with whom we contract for the purposes described in this Privacy Policy. For example, we may use third parties to host the Website, operate certain features, send e-mails, print or mailings, run our sweepstakes, contests or other promotions, authorize and process your payments and analyze data and our advertising effectiveness.

These third-party service providers are given the information they need to perform their designated functions and we do not authorize them to use or disclose your personal information for their own or any others’ marketing purposes. Your information may also be transferred as an asset in connection with a merger or sale (including any transfers made as a part of an insolvency or bankruptcy proceeding) involving all or part of ISVapes or as part of a corporate reorganization, stock sale or other change in corporate control.

How Do I Opt-Out From ISVAPES Email?

You may opt-out of receiving promotional email from us by following the opt-out or ‘unsubscribe’ instructions provided in your e-mail.

How does ISVAPES Protect Kids’ Privacy?

We are concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the legal age in your region. Users of the Website must be at least of legal age(18 or 21 depends on your current region policy). If a child has provided us with personal information, that child’s parent or guardian should contact us at service@isvapes.com.cn to delete such information from our records.

Changes to Our Policy

If you have any questions about our privacy policy, you can always contact ISVapes customer Care by sending us an email message at info@isvapes.com