INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you support OEM/ODM?

We support OEM/ODM. For details, please refer to our OEM/ODM guidance page.

Do you provide samples?

es, we provide samples. Please contact us to learn more about the details of the samples.

What if I forgot my password?

If you've forgotten your password, click "Forgot Your Password" when logging in. Please enter your email address and we will send you a password reset request email. Click the reset link in the email to reset your password. You can also click here to quickly access the password recovery page. (Your email account might have blocked our email, please add our domain isvapes.com to the whitelist. Your email account might have misjudged our email as spam, please try checking if the activation email is in your email spam folder.)

Why not support online payment?

Because Online payment fees are very high, online payment is not available , you need to contact our sales for offline payment.

Can I get my product personalized?

Yes, you can customize your vape products, including but not limited to flavors, nicotine content, logo, packaging, etc.

How should I start my vape wholesale?

All you need to do is fill out the wholesale application form on our vape wholesale page, and we will establish a vape wholesale business with you within 24 hours.

Why are your products so inexpensive? Are they genuine?

Because we are the original manufacturers of electronic cigarettes, not a trading company, all our product prices are very low. We guarantee that all products are 100% genuine.

INFORMATION ABOUT US

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